Customer Service

“If there were a higher rating, I would Great American Landscapes an A+ in quality and service and cost. Craig Corbett was highly professional, dedicated and ensured outstanding results. He recommended bushes that were more artistic and beautiful than other estimates that I received. The cost was very good compared to four other estimates that I had obtained. All debris was hauled away. Marvin is a gifted landscaper and went above and beyond to accomplish a superior landscaping result. Initially the stone steps were not done the way I wanted, but Craig went above and beyond to re-do the steps with a superior end result. I feel like my satisfaction was guaranteed. I felt like they really cared and wanted to do an outstanding job. I would use their service again without question and would highly recommend Great American Landscapes to others.”

“We had a large patio (20×10) and small deck (5×10) that sloped in towards our house, flooding the laundry room every time we had a bit of rain. We hired the company to tear out the patio, re-grade back area near laundry room, install a drain for any excess water that happened to stand near the house, and re-sod that whole area. Success! Laundry room has not flooded since.”

“Outstanding. The work was well done and on schedule. They were able to take my very basic and limited instructions and come up with the exact design I wanted but didn’t know how to describe very well. Kurt was a real pleasure to work with; he was professional, thorough, communicated with me regularly, stayed on top of the project every step of the way, and truly took ownership of the job. He even came to the house when another company was removing a large tree and roots to make sure THEY did their job right and didn’t cut any corners! I thought that was amazing. The crew was professional and did high quality work. I wish every company was exactly like Great American Landscapes, or else I wish that Great American Landscapes did everything (not just landscape) because this company is the best I’ve dealt with. If I’m going to do work on my house and they happen to do that type of work, then I am definitely going with them.”

“Outstanding. The work was well done and on schedule. They were able to take my very basic and limited instructions and come up with the exact design I wanted but didn’t know how to describe very well. Kurt was a real pleasure to work with; he was professional, thorough, communicated with me regularly, stayed on top of the project every step of the way, and truly took ownership of the job. He even came to the house when another company was removing a large tree and roots to make sure THEY did their job right and didn’t cut any corners! I thought that was amazing. The crew was professional and did high quality work. I wish every company was exactly like Great American Landscapes, or else I wish that Great American Landscapes did everything (not just landscape) because this company is the best I’ve dealt with. If I’m going to do work on my house and they happen to do that type of work, then I am definitely going with them.”

“Thank you for the tremendous landscaping makeover of our home! You exceeded our expectations.”

“I would like to thank you all for the fine professional work you did. It was really a pleasure to have a company to do exactly what they promised and do it so promptly and neatly. There was nothing left to clean up or finish when your workers left each day! Plus they were always here at exactly the hour they said they would be starting. They were courteous and very conscientious about their work. Thank you again for such a pleasant experience and for the fine results you produced.”

“Thank you for doing such a beautiful job on our landscape project. You heeded to my concerns and responded beyond my expectations. You guys make your reputation what it is.”

“I hated my backyard—I thought it was small, cramped and ugly. I avoided spending time there and it bothered me to even look at it through my family room windows. But, the designer I worked with from Great American Landscapes had a vision for my backyard. He asked me what I wanted from the space, he listened to me—and he created a beautiful oasis in my “little” backyard. Our ugly backyard was transformed into a gorgeous outdoor living space. We love it!!!”

“Thanks for the beautiful landscape! My pool area, design, pavers and gardens look great.”

“Your design concepts were unique and imaginative, and the implementation was masterfully done. We also want to acknowledge the professional manner in which you and your crew performed the work. All schedules were met punctually and as promised. And the crew worked hard, efficiently, and cooperatively in a manner that would be the envy of any manager. Thanks so much for brightening our lives.”

“We have gotten many compliments on the patio and landscaping and couldn’t be happier.”

“Please let me thank you and your firm for doing things so well here. It really is in the little things…your personal selection of the bench location…I get so many good comments from people who watch the sunset and look out toward the Potomac while sitting and resting there. One of our neighbors had a heart to heart with his young teenage daughter there. I loved that. It is something that has provided a destination walk. I asked your maintenance guys to blow the leaves from there ( bench site) as well. They have done it ever since without being asked again. I am impressed that they remember. Your diligent work on the office water feature was also noticed and appreciated. Our lives are enhanced because of all this.”